Maintenance & support

Keep your systems working.

Installation is only the beginning. Our maintenance and support services keep your CCTV, access control and network infrastructure secure, healthy and operational.

Essential

From £49/month

  • Remote support
  • CCTV health checks
  • Network monitoring
  • Firmware management
Most popular

Business

From £99/month

  • Everything in Essential
  • Priority support
  • Regular system reviews
  • Remote configuration changes
  • Discounted call-outs

Complete

From £199/month

  • Everything in Business
  • Scheduled site visits
  • Preventative maintenance
  • Network & CCTV documentation
  • Priority response

All plans priced “from” — final pricing depends on your site and systems. We'll confirm after an initial review.

Existing customers

Existing customer requiring urgent support?

If we installed or maintain your system and something needs urgent attention, email us directly. New enquiry? Please use the quote form so we can capture the details properly.

Email Support — ascott@al-aisystems.co.uk

Get started

Put your infrastructure on a plan.

Tell us what systems you have and we'll recommend the right level of cover — starting with a free review.